Office Intake Assistant - Brockton

Position Summary

South Bay Community Services is seeking an Office Intake Assistant to process patient information and communicate with referral sources. Compensation is $14 per hour.

Education & Licensing Requirements

Minimum High School Diploma

Duties & Responsibilities

* Respond to telephone inquiries about South Bay services and procedures * Schedule initial appointments, communicate with clinical staff, and manage the referral process * Verify insurance benefits and prepare co-payments and deductible letters * Assist with copier, fax, filing and mailing systems * Other duties as required

Experience & Skills

* Prior office administrative support required; medical office experience preferred Excellent phone manner and multi-tasking skills * Must be detail-oriented and organized * Basic knowledge of insurance guidelines * Proficient in basic computer programs

Benefits of Working at South Bay

* We are passionate and dedicated to helping our community * You get hands-on, invaluable experience working with our consumers in their environment * As a South Bay employee, you have a clear growth potential/ career path. * We continually offer training and have a successful on-boarding process. * We offer competitive salary, mileage stipend, health benefits, paid time off, flexible schedule for clinical staff, strong team environment, in service training, electronic health records, professional liability insurance, and career advancement.

About South Bay

Do you want to work with leaders in your field to make an impact in underserved communities? Come join South Bay Community Services, a leader in community-based, behavioral health care. At SBCS, our mission is to encourage the self-sufficiency of disadvantaged people through behavioral health care services that are grounded in the community. We are constantly evolving our programs to meet the changing needs of our consumers. We believe, above all else, that every member of the community is worth fighting for.

South Bay Community Services is an Affirmative Action/Equal Opportunity Employer

Tracking Code



  • Location Name (Dataset): Brockton
  • Location Address (Dataset): 103 Commercial Street 1st Floor
  • Location City (Dataset): Brockton
  • Location State (Dataset): MA
  • Location Zip (Dataset): 02302
  • Location Telephone: 508-223-4691

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