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Regional Director


New Bern, North Carolina, United States

Date published:


The Regional Director is responsible for the clinical management and administration of programs for Access Family Services, Inc.


·       Knowledge of private/public mental health systems.

·       Successful management experience.

·       Ability to manage effectively during change.

·       Knowledge of principles, methods and techniques of efficient management including public relations, personnel administration and sound fiscal management.

·       Ability to establish and maintain effective relationships with agency personnel and multiple diverse stakeholder groups.

·       Knowledge of the North Carolina Mental Health Reform process

  • Oversight of clinical functions to include quality management:
  •  Monitors program financial reports, oversees the development and monitoring of the regional office annual budget.
  •  Assures implementation of proper staffing within the regional office.
  •  Monitors collection of data for review and analysis to assure positive outcome measurement for assigned clinical programs.
  • Monitors consumer’s census levels to ensure service levels are appropriate to continue long term funding strategies. Proactively implements a plan of action to address census concerns in advance of potential problems.
  • Assures operations meet all criteria and expectations set forth by the stakeholders and State:
  •  Works towards agency goals in an efficient manner.
  •  Meets requirements as set forth by the strategic Plan.
  •  Develops/assures channels of communication between the Agency, the LME, the public and the state.
  • Oversight of the provision of services to consumers within our service areas:
  •  Monitors utilization of programs by various contract agencies.
  •  Monitors service contracts.
  •  Monitors and participates on local advocacy groups, community agencies, planning bodies, local government and provider groups to evaluate impact of access, authorization processes and scope/ quality of services offered.
  • Comprehensive planning and development
  •  Oversees development of the clinical programs within the assigned region
  • Integrates recommendations and directive of the Executive Leadership Team.Agency/Community Relations
  • Works proactively with contract agencies and other state agencies to assure that policy and procedures will meet the needs of the LME, as well as serving as liaison with the local and state agencies to maintain positive relationships.
  • Assures appropriate communication with local advocacy groups, community agencies, referral bodies, planning bodies, provider groups, and local government to identify service needs, alleviate problem areas and to measure operational performance.
  • Monitors community relations of the agency to include client rights, client grievances, advocacy, and consumer education


Masters level Psychologist, Social Worker, Counselor, or MFT and possess full  or provisional licensure as an LCSW, LPC, LPA or LMFT in North Carolina