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Intensive In-Home Team Lead


New Bern, North Carolina, United States

Date published:


Working under general direction, the Intensive In-Home Team Lead supervises, coordinates and provides Intensive In- Home Services activities for consumers of all ages receiving treatment from Access Family Services.  Services are provided in accordance with the philosophy, mission, standards, policies, and procedures of the mental health service and as ordered by the physician.



ESSENTIAL JOB FUNCTIONS:                                                           


·        Provides individual and family therapy for each youth served by the team

·        Designating the appropriate team staff such that specialized clinical expertise is applied as clinically indicated for each child

·        Providing the assessment and reassessment of the recipients needs.

·        Providing the clinical supervision of all members of the team for the provision of IIHS services.

·        Responsible for an individual supervision plan for all IIH team members exclusive of the Team Leader Licensed or Qualified Professional.

·        Coordinates and oversees the initial and ongoing assessment activities

·        Convening the Child and Family Team for person-centered planning

·        Completing the initial development and ongoing revision of the Person Centered plan and ensuring its implementation

·        Consulting with identified medical (for example, primary care and psychiatric) and non-medical (for example, DSS, school, DJJDP) providers, engaging community and natural Supports, and including their input in the person-centered planning process.

·        Ensuring linkage to the most clinically appropriate and effective services  including arranging for psychological and psychiatric evaluations.

·        Providing and coordinating behavioral health services and other interventions for the youth or other family members with other licensed professionals and Child and Family Team members.

·        Monitoring and documenting the status of the recipient’s progress and the effectiveness of the strategies and interventions outlined in the Person Centered Plan.

·        Ensuring 24/7/365 crisis first responder coverage for each family served by the IIHS Team

·        Monitoring the IIHS schedule of assigned staff to ensure services are planned, and provided in accordance to expectation set forth by AFS and NC DHHS.

·        Review of staff documentation and responsible for ensuring it’s accuracy and clinical relevance. 

·        Responsible for ensuring that during the first month of services families receive at least 12 contacts.  In months 2 and 3 ensure that families have a minimum of 6 contacts or more, as clinically appropriate.

·        Responsible for ensuring that 60% of IIHS services delivered by assigned team are face to face

·        Responsible for ensuring that 60% of IIHS services delivered by assigned team are delivered outside of AFS facilities.

·        Responsible for overall supervision of the assigned IIHS Team

·        Develops and maintains thorough knowledge of referral resources throughout the service area.

·        Develops working relationship with leaders in community resource groups, representing agency at meetings and on various committees that address social needs of patients, such as Council on Aging, Developmental Services, etc.

·        Acts as resource person for other members of the care team, providing in-service education and consultation in understanding the social and emotional factors related to behavioral health problems.

·        Maintains up-to-date knowledge of Medicare, Medicaid, and other third party reimbursement sources.

·        Maintains accurate and timely records, including clinical, services notes and billing documentation according to department policy.

·        Participates in planning and implementing quality improvement activities.

·        Maintains up-to-date knowledge of field by participating in continuing  education activities.

·        Demonstrate knowledge of, and adhere to, the overall policies and  procedures of Access Family Services and those directly related to specific job duties.

·        Demonstrate healthy working relationships (open and assertive communication, supportive of others in the workplace) with all employees of Access Family Services and other community stakeholders including parents and legal guardians.

·        Adhere to the rights of consumers in all activities and interactions involving persons participating in Access Family Services programs.

·        Support the functioning and stability of Access Family Services by advocating and participating in organizational improvements.

·        Maintain all administrative and/or clinical records required in a clear, complete, accurate, and legible manner-includes PCP’s, authorizations, service notes and other  documentation.

·          Other duties and job responsibilities that may change from time to time based upon the needs of the organization and program requirements.




Master’s degree with a licensed or provisionally licensed as an LPC, LCSW, or LPA.  If the Team Leader is provisionally licensed, the Team Leader must obtain licensure status within 30 months from the date of hire.





One year of full-time, post-bachelor’s degree accumulated MH/ DD/ SAS experience with the population served, or a substance abuse professional who has one year of full-time, post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling.